Introduction

SUEZ found elevated levels of lead in drinking water in some homes/buildings. Lead can cause serious health problems, especially for pregnant women and young children. Please read this information closely to see what you can do to reduce lead in your drinking water.

Specifically, 108 samples were collected at residences served by SUEZ Hackensack between July 16, 2018 and December 12, 2018, and 15 of the results exceeded the Lead Action Level of 15 ppb.

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What is being done?

In order to address potential lead issues, SUEZ enhanced its corrosion control treatment – considered industry best practice -- in 2017 to reduce scale and lead and copper deposits. Since that time, the company has carefully monitored the levels of corrosion control and continues to evaluate the treatment and will make adjustments as necessary. SUEZ is also continuing to test homes throughout its system and to further optimize corrosion control within the system.

SUEZ has been replacing lead service lines in its service territory for a number of years and now as required under the Lead and Copper Rule, will upgrade its program to replace at least 7 percent of all its lead service lines per year. During lead service line replacement, we are required to offer to replace the property-owner’s portion of the lead service line; however, we are not responsible for the cost. The portion of the service line that runs from our water mains to your property line is owned by the utility, including the pipe connecting the water main to the service line, which is often referred to as a gooseneck or a pigtail. The remaining portion that extends from your property line into your home or business belongs to the property owner. Property owners are encouraged to check their portion of the lines for lead and we are asking you to notify SUEZ at 800-422-5987 if a lead service line is identified so we can update our records.

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Facts & FAQ